tk1971 l Privacy Policy

Welcome to the tk1971 l platform. This Privacy Policy ("Policy") applies to the tk1971 l website and all related services. We believe that protecting every user's right to their information is our core responsibility. Please read this policy carefully. By using our services, you agree to the terms of this policy.

To learn about the rules governing our services overall, please read the Terms and Conditions page, as this privacy policy serves as a supplement to that document.

1 Definitions and Scope

The meanings of some important terms used in this policy are clarified below:

Personal Information: Any information from which a specific individual can be directly or indirectly identified, such as name, mobile number, email address, national ID number, or financial account details.
User / You: Any person who visits the tk1971 l website or creates an account to use the services.
Processing: Any operation involving the collection, storage, use, transfer, or deletion of information.
Third Party: Any person or organisation other than tk1971 l.

This policy applies to users in Bangladesh and has been prepared in line with relevant data protection regulations in Bangladesh.

2 What Information We Collect

2.1 Information Provided Directly at Registration

When you create an account at tk1971 l, you are required to provide the following information:

Full name and date of birth (for age verification — the service is only for those aged 21 or above)
Email address and mobile number
Preferred payment method — information related to bKash, Nagad, Rocket, Upay, or bank transfer
A copy of your national ID or passport for identity verification (as part of the KYC process)
Username and password chosen by the user (passwords are never stored in plain text)

2.2 Automatically Collected Information

When you use our platform, certain information is collected automatically:

Device type, operating system, and browser information
IP address and approximate geographic location
Time spent on the site, pages visited, and click patterns
Login time, session duration, and gaming activity logs
Information collected through cookies and similar tracking technologies

2.3 Transaction Information

For deposit and withdrawal activities, we store the transaction amount, time, method, and reference number provided by the payment gateway. This information is essential for financial security and fraud prevention.

3 Purpose of Data Collection

tk1971 l uses your information only for specific and legitimate purposes. The main purposes are:

Account Management: Creating, verifying, and keeping your account secure.
Service Delivery: Properly operating gaming, betting, deposit, and withdrawal services.
Security and Fraud Prevention: Detecting and preventing unauthorised access, suspicious activity, and financial fraud.
Age Verification: Ensuring that users of the service are over 21 years of age.
Customer Support: Providing assistance via live chat and email and resolving issues.
Legal Compliance: Storing and reporting information as required by applicable law.
Service Improvement: Analysing user experience to further improve the platform.
Communication: Notifying you about changes to policies, security alerts, or account-related matters.

If we wish to use your information for marketing communications, your separate consent will be obtained.

4 Data Sharing and Third Parties

tk1971 l does not sell your personal information to third parties. However, information may be shared on a limited basis in the following circumstances:

4.1 Service Provider Partners

We use trusted third parties for payment processing (such as designated gateways for bKash, Nagad, Rocket, Upay, or bank transfer), technical infrastructure, and security verification. These partners may use information only for the purpose of providing the contracted service and are subject to strict confidentiality obligations.

4.2 Legal Obligations

Information may be disclosed where required to comply with a court order, lawful direction from a government authority, or applicable law.

4.3 Business Transfers

If a business restructuring, merger, or acquisition takes place, user information may be transferred to the new entity. In that case, equivalent protections to those in this policy will be maintained and users will be duly notified.

5 Data Security Methods

We apply industry-standard technical and organisational measures to protect your information:

SSL/TLS Encryption: All data transmission on the website is secured through SSL encryption.
Password Hashing: User passwords are never stored in plain text — industry-standard hashing algorithms are used.
Two-Factor Authentication (OTP): Mobile OTP for login and financial transactions.
Restricted Access: Only authorised staff can access the information they need.
Regular Audits: System security is reviewed and tested on a regular basis.
Data Backup: Secure backups of data are maintained so that information is not lost due to any technical failure.

While we make every effort, no party can guarantee complete security on the internet. It is therefore also your responsibility to keep your account password confidential and to contact us immediately if you notice any suspicious activity.

6 Cookie Policy

tk1971 l uses cookies and similar technologies to improve service quality and make the user experience smoother.

6.1 Cookies We Use

Essential Cookies: For maintaining login sessions and security — the site cannot function properly without these.
Functional Cookies: For remembering your preferences (such as language selection).
Analytics Cookies: For analysing site usage patterns to improve the service.

You can control or delete cookies from your browser settings. However, disabling cookies may limit some functionality of the site.

7 Data Retention Period

We retain your information for as long as necessary to fulfil legal obligations and provide the service.

Active account information: for as long as the account remains active.
Closed or inactive account information: for the period required by legal obligations after the account is closed.
Transaction records: for the period required for financial auditing.
Security logs: for the time needed to investigate potential fraud.

After the specified period, information is securely deleted or anonymised so that identification is no longer possible.

8 User Rights

You have certain key rights over your own information:

Access: The right to know what information we hold about you.
Right to Rectification: The right to request correction of inaccurate or incomplete information.
Right to Erasure: The right to request deletion of your information in certain circumstances (exceptions apply where there are legal obligations).
Portability: The right to receive your information in a structured, commonly used format.
Right to Restrict Processing: The right to request that processing of your information be limited in certain cases.
Right to Object: The right to object to marketing use or other specific uses of your information.

To exercise these rights or if you have questions about data protection, contact us via live chat or email. For general questions, you can visit the FAQ section — answers to many common questions can be found there.

9 Protection of Minors' Data

All services of tk1971 l are exclusively for adults aged 21 or above. We do not knowingly collect personal information from any minor. If we become aware for any reason that we hold information belonging to a minor, that information will be deleted and the associated account closed without delay.

Please read our Responsible Gaming guide to learn about the importance of gambling responsibly and to keep yourself safe.

10 International Data Transfers

Our servers and service providers may be located in various countries. If your information ever needs to be transferred outside Bangladesh, we will ensure that adequate data protection measures are in place in the destination country or organisation and that the transfer is carried out within the scope of applicable law.

11 Changes to the Policy

This privacy policy may be updated from time to time due to business changes, the addition of new technologies, or legal requirements. For significant changes:

The "Last Updated" date at the top of the page will be changed.
Registered users will be notified by email or through their account.
For significant changes, consent may be sought again when accessing the platform.

Continued use of the service after a policy change will be taken to mean that you have agreed to the updated policy.

12 Contact Us

For any questions, requests, or complaints regarding the privacy policy, please contact us:

Live Chat: Available 24/7 from any page on the site (Bangla and English)
Email: [email protected]

We generally try to respond to requests as quickly as possible. Privacy-related requests may take a little longer due to the need for verification.